Sympatico CX™ Carry-On Spinner Wheel Repair Kit (Rear Wheels, 50 MM)

Repair Kits

Sympatico CX™ Carry-On Spinner Wheel Repair Kit (Rear Wheels, 50 MM)

$15.00 CAD
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Free shipping over $99 & Free returns
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Please note that personalized items are subject to a $20 restocking fee if returned.

Personalize your Sympatico CX™ Carry-On Spinner Wheel Repair Kit (Rear Wheels, 50 MM)

Personalised orders are subject to a non-refundable $20 CAD fee. Personalized monogram can be up to 3 letters or numbers (no special characters). The monogram is embossed in uppercase letters. Please allow 1 additional business day for entire order processing with a personalized item.

Please note that personalized items are subject to an additional $20 CAD restocking fee if returned.

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  • Inventory on the way

Quick-Change Wheel Repair Kit for Sympatico CX™ Carry-On Spinners produced 2017 - present.

Kit Contains:

Two (2) rear Spinner wheels (left and right)
Associated hardware (pictured)

Self-Repair Kits allow you the ability to quickly fix your bag without having to send it in for repair. Note: Repair Kits are not eligible for returns or refunds.

SKU: ACC-7863RCX

Quick-Change Wheel Repair Kit for Sympatico CX™ Carry-On Spinners produced 2017 - present.

Kit Contains:

Two (2) rear Spinner wheels (left and right)
Associated hardware (pictured)

Self-Repair Kits allow you the ability to quickly fix your bag without having to send it in for repair. Note: Repair Kits are not eligible for returns or refunds.

SKU: ACC-7863RCX

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Remarkable Travelware With Exceptional Performance and Enduring Quality

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Expertly Crafted With Extraordinary Engineering for Timeless Style, and Made to Last for Life

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Enhancing the Travel Experience With Patented Innovations, for the Discerning Traveler

Overall rating: 2.8 / 5 from 10 reviews.

AI Generated Review Summary

Summary topics

Review topics: ["support","kit","wheels"].

Review highlights

Reviews

Excellent response

"Self repair kit was easy"

— Charles L. (5/5)

Don't fit

"The parts don't necessarily fit all Symatico models"

— Jeremy G. (1/5)

Did not solve problem

"I bought the replacement wheels because the originals would stick and not roll smoothly. The new wheels do the same thing in the end. It was not worth the time or money to purchase the wheels and install them."

— Scott K. (2/5)

Wrong wheels sent, 4 weeks later, still waiting for replacement

"We ordered replacement front and rear wheels for our Sympatico luggage. Apparently, the screw holes changed from our year (2018) to the more recent but the website didn't give us choices as to which year or anything. Thus, the wheels won't work. I called Briggs and they immediately said they'd send a new set. After almost 3 weeks, I called to ask for a status and they said that they were all packaged up but awaiting approval to ship. Now 4 weeks after, they still haven't shipped. Very frustrating."

— Frank G. (1/5)

Excellent product

"Excellent product"

— Raymon S. (5/5)

Replacement Wheels Were Not a Match

"I double checked with the Briggs & Riley team to know which wheels to order as my Simpatico case is around 10 years old. When I received the replacement wheels, the mounting holes do no line up with the case."

— Jim R. (3/5)

Front wheel hole pattern in drilled incorrectly

"The front wheel hole pattern in drilled incorrectly"

— Robert C. (1/5)

The wheels arrived rapidly and

"The wheels arrived rapidly and in good condition. They were the wrong size for my suitcase, but I took the suitcase to a dealer and was able to get the wheels replaced at no charge. I would like to return the wheels, as I do not need them."

— Morgan M. (4/5)

Customer service

"I had to wait on hold for several minutes and then it took me to a recording where you leave your name and number. The first time I called it took them several days to call back. Also, very deceiving that the self repair kits are "free" but then you charge $10-$20 for shipping. Not impressed so far. Also having a hard time finding which kit is the one I need. That would be helpful to have something on the website to help you determine which kit you need."

— CJ L. (1/5)

Support was terrific and prompt

"Support was terrific and prompt delivery even better."

— charles h. (5/5)

Q&A

"You’re truly getting what you pay for: luggage that's carefully engineered to last."

“It was love at first trip. I've renounced all others and now it's just me and my Briggs & Riley”

“Every detail of this bag, from the zippers to the wheels to the wrinkle-resistant suit compartment, is made to the highest standards”