Submit a Repair

Repair Form

Send it to our repair center! Simply fill out the form below to obtain an RA number. You’ll be given an RA number immediately, as well as the address to ship your bag. This service is for Canadian residents only. For any US and international, please call customer service.

We ask you please allow approximately 2-3 weeks for the repair and return of your bag.

You are responsible for the cost of shipping your bag to us, however we will return the favor and ship your bag back to you free of charge. Please remove any power banks from your bag before you send it to us.

Submit A Repair

Your repair has been successfully submitted

Your request has been received. Confirmation email will be sent to your email address

Please make note of your RA#:

Print Your Confirmation Here and Include It With Your Bag

RA# 877718

Description of Repairs:

Style Information:

  • Style1123
  • ColorBlack

Consumer Information

  • NamePAYAL GUPTA
  • Address 116, ASF
  • Address 2
  • CityBROOKLYN
  • StateNY
  • Zip11201
  • Phone1234567890
  • EmailPAYAL77@GMAIL.COM

Ship-To Information

  • NameNew York Repairs
  • Address 1400 Wireless Blvd.
  • Address 2
  • CityHauppauge
  • StateNY
  • Zip11788
  • Phone(877)745-3978
  • EmailBr_web_contact_us@briggs-riley.com

Let’s Fix it!

*Product information can be found in the interior of your bag

Style Number Info